Binance: withdrawals frozen for 140 days. I answered their RFI within 24 hours, they missed their own 14-day deadline. Still no decision.

Replace to my previous submit: https://www.reddit.com/r/binance/comments/1x5mwql/4_months_1500_frozen_13_tickets_unanswered_for_10/

Because of everybody who commented last time. Right here’s what has happened since, and why I’m still caught.

Full timeline:

• June 17: all withdrawals blocked (~$1,500, each coin purchased immediately on Binance). The set off was a single small cost of (~$30) to a cost processor for a subscription service I’ve used since 2020. Binance rejected that withdrawal, so the funds by no means even left my account.
• June–October: 4 months of “your case is escalated, please wait.” Not one document requested.
• August 5: formal grievance #CC9764871. No substantive reply.
• October 14: grievance #CC10177812 opened, and the identical day I finally acquired an RFI (request for info). It was the first time in four months that Binance requested me anything.
• October 15: I answered each query the subsequent day, with full documentation: six years of customer historical past with that service, cost historical past, emails with their help, enterprise registration, tax return and bank statements.
• October 15: Binance confirmed by e-mail that the evaluate can take “up to 14 days.”
• October 29: that deadline handed. No determination, no follow-up questions.
• November 2: help “escalated for precedence assessment.” Once more.
• At this time, November 4: still nothing.

I’ve achieved every thing Binance asked. I cooperated absolutely and answered within 24 hours. The only get together not assembly deadlines is Binance.

I’m not asking for special remedy. I’m asking Binance to comply with its own said timeline. Make a decision. When you don’t want me as a buyer, shut the account and release my stability to my own verified account on another change.

u/Binance_Support: RFI-20261014-0000291 / grievance #CC10177812. Your 14-day deadline expired every week ago.

Has anybody else had an RFI assessment run previous the 14 days? How lengthy did it take in the long run, and what finally moved it?