UEX.US SCAM

Hello has anyone had any issues with the cryptocurrency app website UEX.US I have been having so many issues with their customer service and it's crazy because I go and Reddit and I see people say the opposite. Me and a few other friends having trouble getting access to our funds and the owner is blue bawling us every other day saying he's going to give us money and then ghost us just curious if anyone's having any issues or problems with their own money being taken out of the account and having no access to it