Who has dealt with a Binance appeal P2P recently?

This is absolute madness. For almost two days now, I haven’t been able to get my money in the bank or my USDT on Binance. Some idiot is feeding nonsense to the appeal team.
I wanted to sell USDT. The buyer had some trouble transferring from card to card and asked for an alternative method sending via IBAN. I refused and suggested canceling the trade, even though he had already clicked that he had paid. He agreed to the cancellation. Ten minutes later, he hadn't canceled anything, so I had to start the appeal process. I submitted video proof confirming that nothing had arrived in my account.
And that's when the fun started. The buyer began claiming he sent the money, that his bank was lagging, and that nothing was loading. Over the past 2 days, he kept contradicting himself and sent me the most awful, obviously fake screenshot. I stopped communicating with him because I realized this scumbag was probably just salty that I wouldn't give him my IBAN.
But the Binance appeal team and live support are an absolute nightmare. They just keep endlessly resetting 6-hour timers, explaining that the buyer is a merchant as if granting him unlimited trust, and completely ignoring the fact that my money is just stuck. The funny part is that in the appeal chat, the buyer never once provided actual proof that he sent the money. The appeal team explicitly pointed this out to him, but he keeps ignoring their instructions every single 6 hours.
Eventually, they just stopped pushing him and told me, "Wait, it's a bank issue," even though I know there shouldn't be a delay like this it was supposed to be a domestic card-to-card transfer, and those don't get delayed like that. Now I’m wondering how long this is going to drag on if the money never shows up in my bank and Binance just keep stalling. It doesn't even matter that Binance's own rules state that if a buyer ignores requirements like this, the trade should be canceled; and if he actually did provide some evidence I couldn't see, they could at least explain what he showed them.
Has anyone dealt with something like this recently?