Need Legal Guidance - Changelly Holding My Crypto for Months Despite Full AML/KYC Compliance

Hi everybody,

I'm in search of real authorized recommendation from anyone who has handled Changelly or comparable crypto exchanges.

My crypto transaction has been frozen by Changelly for a number of months underneath the pretext of an AML/KYC evaluate.

I accomplished my KYC immediately.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet ownership proof

• Transaction details

• Blockchain data

• Chat screenshots

• Further explanations

I offered every document and piece of data requested.

They then contacted the sender of the funds instantly.

The sender (my pal) additionally absolutely cooperated by:

• Completing KYC

• Providing pockets possession proof

• Sharing transaction details

• Sharing chat screenshots

• Explaining the supply of funds

• Providing each obtainable supporting doc

Despite full cooperation from both of us, Changelly continues to reply with the identical generic replies:

"Your case is beneath evaluation."

"We'll update you when there are any developments."

This has been happening for months.

I additionally emailed their Legal Workforce requesting their authorized entity particulars, firm registration, registered office, legal tackle, and licensing info.

They have utterly ignored those emails as nicely.

I have now engaged a lawyer and am getting ready legal proceedings.

I possess complete proof including:

• Complete e mail correspondence

• AML communications

• Authorized notices

• TXIDs

• Pockets ownership proof

• KYC paperwork

• Blockchain data

• Chat screenshots

• Complete timeline of occasions

I might recognize steerage from anybody who has experienced one thing comparable.

1. Has anybody efficiently recovered funds from Changelly after a protracted AML assessment?

2. Which legal entity truly operates Changelly?

3. Which jurisdiction is greatest for initiating authorized proceedings?

4. Which regulators or authorities have jurisdiction over Changelly?

5. Has anybody taken authorized action towards Changelly? If sure, what was the result?

Any advice, authorized steerage, or private experience can be tremendously appreciated.

Thank you.